Nabu88 Terms & Conditions — The Complete User Guide

These Terms and Conditions form a legally binding agreement between the nabu88 platform and all its members. By registering, logging in, or using any of nabu88's services, you are deemed to have voluntarily accepted these Terms and Conditions.

Nabu88 reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of any changes via their registered email address and through the site. Continued use of the service following any changes will be considered acceptance of the updated Terms.

These terms and conditions should be read alongside nabu88's Privacy Policy, Responsible Gaming Policy, and all other applicable policies. They complement one another and together form a complete agreement.

Age Requirement & Eligibility

To open an account on nabu88, applicants must be at least 18 years of age. This is strictly enforced — no exceptions. Age is verified at registration using a National ID card or passport.

One Account Policy

Each individual may hold only one nabu88 account. Creating multiple accounts — whether using the same NID, mobile number, or payment method — is considered a violation of our rules.

• If multiple accounts are detected, all associated accounts will be permanently closed.
• All balances and winnings may be forfeited.
• Family members may each open their own separate account using their individual NID.

Accuracy of Information

All details provided at registration — name, date of birth, mobile number, and address — must be accurate and up to date. If an account is opened with incorrect information and a discrepancy is found during verification, the account may be suspended.

Nabu88 accepts bKash, Nagad, Rocket, bank transfer, and cryptocurrency for deposits. Each method has its own minimum and maximum limits.

Core Deposit Conditions

• All deposits must be made from the member's own payment account.
• Deposits from third-party accounts are not accepted and may result in account suspension.
• Once a deposit has been completed, it cannot be reversed.
• Deposits via bKash and Nagad are typically credited to your balance within 1–5 minutes.

Deposit Verification

A valid transaction ID must be submitted with every deposit. An incorrect or incomplete transaction ID may delay the deposit process. If you run into any issues, contact support with a screenshot.

Nabu88 is committed to paying out winnings quickly and securely. Withdrawals via bKash and Nagad are typically processed within 3–10 minutes.

Withdrawal Conditions

• KYC verification must be completed on your account before withdrawals can be processed.
• The withdrawal method and account number must match those used for your deposit.
• Additional identity verification may be required for your first withdrawal.
• Bonus balance cannot be withdrawn until the active bonus wagering requirements have been fully met.

Withdrawal Limits

Each payment method and VIP tier has its own withdrawal limits. Standard members can withdraw up to ৳30,000 per day via bKash and Nagad. For Gold-tier members and above, these limits are significantly higher.

Every bonus offer at nabu88 comes with its own terms. Please read the specific conditions of any offer carefully before claiming it.

Wagering Requirements

Most bonuses come with a Wagering Requirement. This means you must place a certain amount in bets before the bonus funds become eligible for withdrawal. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before you can withdraw.

• There is a set time limit within which wagering requirements must be fulfilled.
• Not all bet types may count toward wagering requirements — please refer to the individual offer details.
• Bonus balance and main balance are displayed separately.
• Attempting to withdraw before meeting the wagering requirements will result in the bonus being forfeited.

Bonus Abuse

Creating multiple accounts to exploit bonuses, using proxies, or engaging in any other fraudulent activity will result in permanent account closure and forfeiture of all bonuses.

Nabu88 has specific rules governing Sports Betting and casino gaming. All bets are final — once confirmed, they cannot be cancelled, except in certain defined circumstances.

Sports Betting

• The odds displayed in the betting market at the time you place your bet are the odds that apply — even if the odds change afterward, your bet will be settled at the original odds.
• If a match is cancelled, a full refund of the bet amount is generally issued.
• If incorrect odds are displayed due to a technical error, nabu88 reserves the right to void the affected bets.
• If match fraud or fixing is proven, all bets associated with that match may be voided.

Casino Gaming

All casino games use an RNG (Random Number Generator), which is regularly audited by an independent third party. Each game has its own RTP (Return to Player) rate, which can be found in the game's information section.

The following activities are strictly prohibited on nabu88. Any violation will result in permanent account closure.

• Creating multiple accounts or concealing your identity.
• Placing artificial bets to game the system for bonus benefits.
• Attempting to interfere with the platform through hacking, malware, or any other software.
• Attempting to access another member's account without their permission.
• Money laundering or any other illegal financial activity.
• Registration using fake identification or false information.
• Coordinated betting or account sharing.

Nabu88 reserves the right to suspend or permanently close an account for the following reasons:

• Violation of Terms
• Fraudulent Activity
• Attempting to withdraw with incomplete KYC verification
• At the member's own request (self-exclusion)
• Extended inactivity (no login for more than 24 months)

Inactive Account Policy

An account with no transactions or logins for 24 consecutive months will be considered inactive. A monthly maintenance fee may be deducted from the balance. To reactivate your account, please contact support.

If a member wishes to close their account, simply notify the support team and the process will be completed within 24 hours. It is advisable to withdraw your balance before closing the account.

Nabu88 treats the protection of members' personal data as a top priority. Member information is never sold to third parties.

• All data is protected with SSL encryption.
• Payment information is stored on a separate, secured server.
• Member information is used solely for service delivery and legal compliance purposes.
• For more details, please refer to our Privacy Policy.

Nabu88 is not liable in the following circumstances:

• Loss of a bet or funds due to loss of internet connection.
• Transaction delays caused by disruptions to third-party services (bKash, Nagad, or banks).
• A member's personal device or account credentials being disclosed to another party.
• Uncontrollable natural disasters or emergency situations.

However, if a loss occurs due to a technical failure on nabu88's own end, the relevant bet will be voided and the original stake refunded.

Nabu88 considers responsible gaming a core commitment. The platform offers several self-management tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set a timer to limit how long you play in a single session.
• Betting Limits: Decide in advance the maximum amount you are willing to stake on a single bet.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Reality Check: Get hourly reminders of how long you have been playing.

If you have an issue with a transaction or bet, contact the nabu88 support team first. Most issues are resolved within 24 hours.

Complaints Process

1. Submit a detailed complaint via live chat or email us at support@nabu88.asia.
2. Please attach your transaction ID, screenshot, or any other relevant information.
3. The support team will provide an initial response within 48 hours.
4. If you are not satisfied with the resolution, your case will be escalated to the escalation team.

Every member also has the right to file a complaint directly with nabu88's licensing authority — the support team can provide the relevant contact information.